Thanks for visiting our Contact Page. If you have a comment, question, or suggestion about online casinos in Malaysia, we will be happy to assist you. Email us at info@casinobillions.com, and we will be sure to get back to you as soon as possible.
Are you contacting us regarding an issue with a specific casino? The casino’s customer support would be better positioned to assist. But not to worry, we have compiled for you a list of the channels available to get help at any of the casinos on our page.
M88
The customer representatives are highly responsive via the Live Chat option. To get in touch with one of the M88 agents, click the ‘LIVE HELP’ option at the bottom right corner of the homepage. Options for Malaysian customers include:
- 24/7 Live Chat
- WhatsApp: +63 9369178192
- Email: help@m88.com
W88
At W88 Casino, your issues are handled promptly thanks to the customer support team, who work around the clock, available in English or Malay.
- 24/7 Live Chat
- Telegram: W88 Malaysia
- Line: W88MYR88
- Skype: w88cs.help
- Phone Number: +60 167490888
- Email: info@w88.com
Empire777
The Live Chat at Empire777 operates 24/7 and is the recommended option for pressing issues. There is also a detailed a FAQs section at the bottom of the homepage where you can find answers to the commonly asked questions.
- 24/7 Live Chat
- Line: Empire777
- Skype: Empire777 Support
- Email: support@empire.com
188Bet
Do you have any issues with your deposits, bets, or withdrawals? Contact the live customer support team at 188Bet. For account verification, you can send the document via email, but the live chat works as well. There is also a FAQ section featuring questions related to Account, Deposit, Withdrawal, Profile Verification, and more.
- 24/7 Live Chat
- Phone Number (Asia): +852 5808 3608
- Email: support-en@188service.com
BK8
Click the “Live Chat” button on the bottom right corner of the homepage for instant help in Melayu. The customer representatives are professional and friendly and always ready to assist at any time of day.
- 24/7 Live Chat
- Telegram: official_bk8en
- WeChat: bk8myr
Oppa888
Oppa888 offers you several customer support channels, including a 24/7 live chat option. Their phone support is equally responsive, but email requests can take up to 24 hours. You can also fill in the contact form on the ‘Contact’ page, and a representative will get back to you within hours.
- 24/7 Live Chat
- Phone Number: +60 392122604
- Email: support.in@oppbet.com
DafaBet
The Dafabet help centre is operation 24/7365, and there are various channels that you can use. Top of the list is the live chat which supports various languages, including Malay.
- 24/7 Live Chat
- Phone Number: 1800819318
- Email: ensupport@dafabet.com
12Bet
Your issues at 12bet casino are solved promptly, and you can use Malay as your preferred language. The live chat comes in handy for pressing issues, but the response rate on other channels is reasonably fast.
- 24/7 Live Chat
- Line: cds12bet
- WhatsApp: +60146494741
- Email: support.my@12CSD.com
22Bet
With the 22Bet live chat option, you will get assistance within minutes. Other options include email or the contact form on the ‘Contact’ page.
- 24/7 Live Chat
- Email: support-en@22bet.com
- Phone Number: +35799816806
Maxim88
The customer support agents at Maxim88 work 24/7. Before contacting the Maxim88 support, you can check the FAQs section, where you are likely to find answers to most questions. Nevertheless, the representatives will assist you with any issues.
- 24/7 Live Chat
- WeChat: maxim88support
- WhatsApp: +60 1117719527
Me88
The live chat customer agents at Me88 are available at any time of day, and you can use English or Malay. While this is currently the only communication option, the support team is highly responsive and helpful.
- 24/7 Live Chat